Shipping Policy for Frequency Brand
Effective date: August, 2024
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1. Shipping Destinations
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We ship to the following regions: [List the countries or regions where you ship].
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Unfortunately, we do not currently ship to [List any excluded regions or countries].
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2. Shipping Costs
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Shipping costs are calculated at checkout based on the delivery location and shipping method chosen.
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We offer free shipping on orders over [Insert Amount] for deliveries within [Specify Region/Country].
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International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
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3. Shipping Methods and Delivery Times
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Standard Shipping: Estimated delivery within [X] business days for domestic orders and [X] business days for international orders.
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Express Shipping: Estimated delivery within [X] business days for domestic orders and [X] business days for international orders.
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Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to factors beyond our control (e.g., customs clearance, weather conditions).
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4. Order Processing Time
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Orders are processed within [X] business days after payment has been received.
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You will receive a confirmation email with tracking information once your order has been dispatched.
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5. Tracking Your Order
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Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
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If you do not receive this information, please contact us at [Insert Contact Email].
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6. Lost or Damaged Packages
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If your package is lost or damaged during shipping, please contact us immediately at [Insert Contact Email].
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We will work with the courier to resolve the issue, but please note that we are not responsible for packages that are lost or damaged due to incorrect shipping information provided by the customer.