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1. General Information

• Company Details: Frequency is a clothing brand operated by [Your Company Name], located at [Your Business Address]. Our contact email is [Your Contact Email].

• Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our Site and services.

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2. Use of the Site

• License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Site for personal, non-commercial purposes, subject to these Terms.

• Prohibited Activities: You agree not to misuse our Site. Misuse includes, but is not limited to, hacking, spreading malware, spamming, and infringing on the intellectual property rights of others.

• Account: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

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3. Product Information

• Product Descriptions: We strive to ensure that the product descriptions, images, and prices on our Site are accurate. However, we do not guarantee that all content is error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to correct it without liability.

• Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or refuse service to any customer.

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4. Orders and Payments

• Order Process: By placing an order, you agree to purchase the products in accordance with these Terms. After placing an order, you will receive an email acknowledging your order. This email does not constitute acceptance of your order, which will be confirmed when the products are dispatched.

• Pricing: Prices are displayed in [currency] and include VAT unless otherwise stated. Shipping costs will be added at checkout, depending on the delivery option chosen.

• Payment: We accept payments through [list payment methods]. Payment must be made in full before your order is dispatched. By providing payment information, you represent and warrant that you are authorized to use the payment method.

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5. Shipping and Delivery

• Shipping: We ship products to [list regions or countries]. Delivery times vary depending on the destination and shipping method chosen. Estimated delivery times are provided at checkout.

• Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. It is your responsibility to ensure that the delivery address is accurate and accessible.

• Customs and Duties: For international orders, you may be responsible for paying any applicable customs duties, taxes, or fees imposed by your country.

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6. Returns and Refunds

• Right of Withdrawal: Under European law, you have the right to withdraw from your purchase within 14 days of receiving the products without giving any reason. To exercise this right, you must notify us in writing and return the products in their original condition.

• Return Process: To initiate a return, contact us at [Your Contact Email]. Products must be returned within 14 days of notifying us of your decision to withdraw. You are responsible for the cost of returning the products unless the return is due to a defect or error on our part.

• Refunds: We will process your refund within 14 days of receiving the returned products. Refunds will be issued to the original payment method. We may deduct any loss in value of the products if they were handled beyond what is necessary to establish their nature, characteristics, and functioning.

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7. Intellectual Property

• Ownership: All content on our Site, including text, images, logos, and designs, is the intellectual property of Frequency or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

• Trademarks: Frequency and our logo are trademarks of [Your Company Name]. Unauthorized use of these trademarks is prohibited.

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8. Limitation of Liability

• Disclaimer: Our Site and products are provided "as is" without any warranties, express or implied. We do not guarantee that our Site will be available, error-free, or secure at all times.

• Liability: To the fullest extent permitted by law, Frequency shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or products. Our total liability to you for any claims arising out of these Terms or your use of the Site or products shall not exceed the amount paid by you for the products.

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9. Privacy

• Data Collection: We collect and process personal data in accordance with our Privacy Policy, which can be found at [link to Privacy Policy].

• Cookies: Our Site uses cookies and similar technologies to enhance your experience. For more information, see our Cookie Policy [link to Cookie Policy].

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10. Governing Law and Dispute Resolution

• Governing Law: These Terms and any disputes arising from them or your use of the Site or products shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law principles.

• Dispute Resolution: In the event of a dispute, we encourage you to contact us first to seek a resolution. If we cannot resolve the dispute, you agree to submit to the exclusive jurisdiction of the courts of [Your Country].

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11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal obligations. The updated Terms will be posted on our Site with the effective date. Your continued use of the Site after the changes take effect constitutes your acceptance of the revised Terms.

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12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [Your Contact Email]
Address: [Your Business Address]